Frequently asked questions
How do I download my files after purchase?
After completing your purchase, you can download your files from the Thank You page, the My Orders section of your account, and through the download link sent to your registered email.
Do presets support both mobile and PC?
Yes. Our presets support both mobile and desktop (PC/Mobile) workflows. Mobile presets are designed for Adobe Lightroom Mobile, while desktop presets work with Adobe Photoshop and Adobe Lightroom.
Do LUTs work on mobile apps and desktop software?
Yes. LUTs can be used on desktop software such as Premiere Pro, DaVinci Resolve, and Final Cut Pro, and on supported mobile apps like VN Video Editor that allow LUT imports.
Do PSD files support mobile editing?
PSD files are primarily designed for desktop use in Adobe Photoshop. Some mobile apps may open PSDs, but full layer editing and advanced features are best supported on PC or Mac.
What if I face issues with downloading the files?
If you have trouble downloading your files, please email us at support@fotives.com with your order details. Our team will assist you within 48 business hours.
